FAQs

As a locally owned company, we provide a level of attention and personalization that corporate cleaning services simply can’t match. Our customer service is truly unmatched — we’re quick to respond, easy to reach, and always ready to make things right. With a 5-star rating on Google and a team dedicated to making your space spotless, we go above and beyond to exceed your expectations every time.

At Personal Castles, communication is key. You’ll be dealing directly with the owners, ensuring a seamless and quick response to your questions, concerns, or special requests, without the need to go through multiple layers of management.

Yes, we use eco-friendly and non-toxic cleaning products to ensure the safety of your family, pets, and the environment.

It’s entirely up to you. You can choose to be present or provide us access to your space in your absence, whichever you’re most comfortable with.

Our cleaners are assigned by the job, not the hour. This approach gives them the flexibly to focus on the quality NOT the clock.

All our cleaners are personally vetted through a referral-based process. This ensures that we hire only the most trustworthy and qualified professionals who share our commitment to excellence.

We assign the same cleaning technician or team to your home or office each time, ensuring familiarity, consistency, and accountability. This helps us maintain high-quality standards while building trust with you, our valued client.

We offer a range of residential and commercial cleaning services, including deep cleaning, move-in/move-out cleaning, post-construction clean-up, office cleaning, and more. We tailor our services to meet your specific needs, always with a focus on quality.